Maintenance and support

Keep improving the software your team already uses.

We help teams investigate bugs, maintain dependencies and deliver focused improvements to existing products. Start with the codebase, the current issues and the responsibilities your team needs covered.

Discuss your existing product

Where we help

Work on the issues affecting everyday use.

Keep an existing application useful as requirements and dependencies change. We investigate bugs, update components and build improvements within your current codebase.

01

Bug investigation and fixes

Reproduce the issue, trace it through the relevant systems and verify the fix against the affected workflow.

02

Dependency and compatibility work

Review updates and platform changes, identify affected behavior and plan appropriate regression checks.

03

Continued product development

Implement focused features and integration changes within the existing product and delivery process.

04

Documentation and team support

Document setup, release steps, known issues and the agreed monitoring and support responsibilities.

A practical starting point

Start with one issue and a reproducible check.

Review the setup, reproduce the problem, make the change and check the affected workflow before expanding the backlog.

Why Stax3

Work across connected systems

We investigate the interface, API and data flow together when the issue spans different parts of the application.

Leave the next step clear

Fixes, checks and setup changes are documented so your team can continue the work.

Engineering decisions

Understand the product before changing it.

01

Review the product

Understand setup, dependencies, access and the current issue list before agreeing on the first task.

02

Fix and check the workflow

Make a focused change and check the behavior and likely regressions with your team.

03

Agree on continued coverage

Set priorities, communication, release ownership and any ongoing response arrangements.

Relevant experience

Experience continuing existing applications.

Our wellness work spans an existing Unity application, API integration and reporting. That experience helps us investigate how a change affects the connected product. Each new maintenance engagement starts with the actual code and operating setup.

Explore the connected wellness application

Useful answers

Before we start.

Can you take over an existing application?

We first review the source, setup instructions, dependencies and access. The review determines a practical starting scope and any gaps to resolve.

Is round-the-clock support included?

Coverage, response times and incident responsibilities are agreed for the engagement. A maintenance scope does not automatically include continuous monitoring or on-call coverage.

Start with the context

What needs to work better in your existing product?

Share the application, current issues and the support your team needs.

Discuss your existing product